Associate Fundraising Data Analyst
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Location: Colorado Springs, CO, United States
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Description
Are you mission-driven and passionate about helping others succeed?
Do you strive to lead, follow, and act with integrity?
Are you the one who honors your commitments?
Is building trusting relationships an integral part of why you do what you do?
Do you push limits and challenge the status quo?
If you answered YES, keep reading to discover how you can significantly contribute to Team USA's success!
Here's a summary of responsibilities:
The Associate Fundraising Data Analyst supports the organization’s fundraising efforts by providing high quality donor database (Salesforce) and analytics support to the USOPC’s Development Division. Primary responsibilities include fundraising data management and vendor support, donor database support, and reporting and analytics.
As a member of the USOPC’s Development Division, the Associate Data Analyst also works for the United States Olympic and Paralympic Foundation (USOPF), the organization charged with raising philanthropic support for the USOPC and Team USA.
Here’s how you’ll have an impact:
Fundraising Program Data Management (35%)
1. Establishes and maintains best practice data transfer processes to ensure the timely, accurate flow of data between internal systems and vendors. Monitors processes and outputs for accuracy.
2. Serves as subject matter expect on all fundraising data sources. Regularly refreshes technology stack documentation and diagrams.
3. Collaborates with department program teams, especially Annual Giving and Foundation Operations. Actively participates in weekly results and status calls with staff and vendors to provide insights and perspective. Liaises with IT to complete projects and tasks.
4. Understands complete gift processing procedures to ensure accurate and auditable gift information and reporting.
Donor Database Support (35%)
5. Provides database administrative support for the USOPF Salesforce environment including user account maintenance, reports and dashboards, data updates, process automation and other routine tasks.
6. Assists in regular training for new and existing staff including training documentation with the flexibility to support the needs of end users at all skill levels.
7. Acts as team resource and liaison. Identifies and implements functionality improvements and assists with case resolution. Works across the Development division to support and establish suitable processes to support administrative, development, and change management activities.
8. Maintains key data quality initiatives within database platform including updating contact information/preferences, constituent merges, and marketing data standardization.
Reporting and Analysis (20%)
9. In partnership with Manager, Development Analytics, creates, manages, and distributes standard and ad-hoc data reports demonstrating fundraising performance (e.g., donor pipeline and portfolio, Annual Fund campaigns, giving trends) for audiences ranging from department staff to division and executive leadership (USOPC and USOPF).
10. Maintains and expands use of data visualizations for key program metrics.
Special Projects (10%)
11. Execute data projects and technology initiatives.
12. Perform other duties as assigned.
Here are the skills and experience you'll need to be effective:
- Bachelor’s degree; preferably in Computer Science, Data Analytics, Information Systems, or Business Administration
- 1+ year of Salesforce experience preferred with emphasis on reporting, data quality, and training
- Microsoft Excel power-user; comfortable with VLOOKUP, pivot tables, and advanced formulas
- SQL scripting experience preferred
- Intermediate skills in data visualization methods and software (Tableau)
- Experience acting in a service role and providing excellent customer service to internal and external clients
- Experience documenting work and adhering to defined policies and procedures
- Fundraising or non-profit organization experience preferred
- Excellent project management skills and a positive attitude
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
- Creative and analytical thinker with strong problem-solving skills
- Effective written, verbal and interpersonal communication skills
- Ability to effectively educate and inform internal audiences, which includes well-developed listening skills and an understanding of how to adapt communications to meet internal customer needs
- Highly organized with exceptional attention to detail. Demonstrates personal responsibility and the initiative to achieve excellence.
- Strong oral, written communication and technical / analytical skills; can identify and articulate root causes and develop and implement effective solutions
- Self-motivated
- Versatile and adaptable to change
Here are the tools, equipment, & conditions:
- Office environment in a multi-story building on a multi-building site
- Standard office equipment
- Regular attendance at work is an essential job function
Here's where you'll work:
Colorado Springs Downtown Headquarters / Hybrid
Here's some more information you need to know:
- Hiring pay range: $57,000 - $72,000 per year
- This Full-Time, Exempt position is intended to work 40 hours per week.
- Bonus: This position will be eligible for the Annual Incentive Award Program, which has a 10% target. The USOPC may change or eliminate this program at any time at its sole discretion.
- Benefits: This position will be eligible for USOPC benefits. You can view a summary here.
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